About the client
Set up in 2007, Northern Ireland Water supplies approximately 560 million litres of clean water for almost 1.8 million people and treats approximately 320 million litres of wastewater every day.
The challenge
Before working with SystemsLink, Northern Ireland Water faced several challenges in managing their energy data effectively. Manual reporting was time-consuming and inefficient.
The company needed a centralised system to consolidate multiple data sources into one place, ensuring accurate tracking and a clear audit trail. Their team also recognised the need for better data cleanliness to improve their decision-making.
Other key requirements for the software solution included identifying trends and opportunities for improving site efficiency, along with increasing reporting visibility across various teams within the organisation. With finance, energy and asset development teams all reliant on energy data, a solution that would provide real-time insights and support organisation-wide collaboration was required.
Solution
To address these challenges, Northern Ireland Water implemented SystemsLink’s Energy Manager as a single source of truth for all their energy data. The system provided a structured approach to bill validation, reporting and energy tracking, replacing outdated manual processes.
With bespoke reporting capabilities, finance, energy and carbon management teams now have access to customised insights tailored to their specific needs. Introducing a self-service web portal allowed different teams to access and analyse energy data independently, reducing reliance on manual requests and improving efficiency.
To ensure a smooth transition, SystemsLink worked closely with Northern Ireland Water to provide a comprehensive implementation plan, which included training and process guides.
The water company praised the implementation process as “seamless and stress-free”, highlighting the ease of use and adaptability of the system.
The results
Since implementing SystemsLink, Northern Ireland Water has achieved significant time savings. Reports that previously took days to compile can now be generated in less than 10 minutes, allowing teams to focus on strategic decision-making rather than manual data processing.
The system is now fully integrated into the company’s business processes, ensuring their energy data is accurate, accessible and actionable across departments. By providing better visibility into energy consumption and costs, their teams can now effectively compare carbon footprints across different assets, supporting sustainability and carbon reduction initiatives.
Northern Ireland Water has also found Energy Manager to be a cost-effective solution that provided excellent value for money. The system has proven to be user-friendly and scalable, allowing teams to independently access and analyse data with confidence, reducing the risk of errors.
With Energy Manager, Northern Ireland Water now has a robust, future-proof solution that enhances efficiency, sustainability and cost control.
If you would like to speak to one of our experts regarding Energy Manager, get in touch.
“It’s the perfect system for us – easy to use, reliable, and adaptable to our needs. The implementation was stress-free, and the process guides were user-friendly and will be used going forward for new recruit training. Couldn’t ask for any better – it was a seamless process.”
John Barr, Energy Contract & Billing Manager
How are you managing your energy data?
Manual reporting is time-consuming and inefficient. Consolidate multiple data sources into one place with Energy Manager.
