The demand for social housing continues to grow as the providers navigate maintaining their existing properties, energy management, the government’s energy efficiency requirements and reporting schemes such as Streamlined Energy and Carbon Reporting (SECR).
Understanding your challenges
We understand the challenges you face and have the experience to help you manage your portfolio, support your SECR reporting, make compliance less stressful and assist with your social value proposition.
A comprehensive view of your utilities use
Good record-keeping is key, especially with a large portfolio. Our software solution allows you to have a comprehensive view of your utilities use.
Access to accurate live data is the first step in tracking your use, spotting inefficiencies and savings opportunities and demonstrating the impact of your energy efficiency actions.
Efficient energy management
When everything you do with your resources is of the public interest, efficient management is crucial. Through our implementation process, we can help you identify your resource requirements and tasks, from set up to ongoing maintenance, so you can report effectively.
We know investing in a new system can be a hurdle, but it doesn’t have to be. Besides being a G Cloud 14 framework-accredited supplier, we hold ISO27001, ISO9001 and Cyber Essentials accreditations and our software has the functionality you need.
What we think you’ll like:
Frequently asked questions
Here’s a collection of questions and answers that are commonly asked by customers.
What security and ISO standards do you adhere to?
We prioritise data security and adhere to industry standards, including compliance with ISO 27001 and Cyber Essentials certifications for Information Security Management.
Where is your data stored and processed?
All data is securely stored and processed within the UK, ensuring full compliance with UK data protection laws.
Do you work with frameworks?
Yes, SystemsLink operates within the G-Cloud 14 framework, offering flexibility and compliance tailored to our customers’ needs.
What policies and procedures do you have in place?
We have comprehensive policies and procedures covering data protection, security, and operational best practices to ensure a reliable and secure service. (Access our group policies for more details.)
How do you support sustainability, ESG, and carbon tracking?
Our software helps you achieve sustainability goals by accurately tracking energy consumption, carbon emissions, and ESG metrics, enabling compliance and improved environmental performance.
Can you provide references?
Yes, we’re happy to provide references upon request. Many of our customers are eager to share their positive experiences with SystemsLink.
What support do you offer?
We provide a comprehensive range of support services, including:
- A dedicated Service Desk
- Regular webinars
- Access to a Customer Forum
- A detailed Knowledge Base
Do I have a named contact as a SystemsLink customer?
Yes, each customer is assigned a dedicated Customer Success Manager to ensure personalised support and continuity of service.
Does SystemsLink integrate with other systems?
Yes, our software integrates seamlessly with a variety of systems and platforms via APIs, enabling efficient data exchange and enhanced functionality.
Can I migrate from another provider?
Absolutely. Our comprehensive implementation services ensure a smooth transition from your existing provider, with full migration support tailored to your needs.
What invoice formats do you support?
We support a wide range of invoice formats, including PDF, CSV, EDI, and Excel, ensuring compatibility with all major utility suppliers.
Is your software browser accessible?
Yes, our software is fully browser-accessible and compatible with all modern web browsers, ensuring convenience and ease of use.
Can SystemsLink’s software be white-labelled?
Yes, our web portal solution can be white-labelled to align with your brand identity, offering a seamless experience for your clients.
How often do you release software updates?
We regularly release software updates to improve performance, add new features, and maintain compliance with evolving industry standards.
Take control of your
energy usage
We understand the challenges you face and have the experience to help you manage your portfolio.
