With a five-phase implementation process, data migration assistance, and long-term support from our dedicated team, we will help you adapt and grow confidently.
Seamless implementation and ongoing support
Let’s face it – considering a new system is daunting. Change is scary! There are so many things to consider. Is this the right fit for us? What happens to our data? Will it all link up?!
Honestly, we get it. This is important stuff; it needs to go without a hitch. And we’re here to make sure it does. In fact, we have a tried-and-tested five-phase Implementation Methodology to make sure everything – from your orientation to going live – is smooth sailing.
Once you’re up and running, we won’t just leave you to fend for yourself either. That’s not what we’re about!
So, what happens if I take the plunge?
- First, we’d like to get to know you. Our Implementation Project Managers will want to understand your organisation’s objectives, resource availability and timelines.
- Let’s get that data going! Our Data Management group will support the design and migration of data to your new applications.
- And you’re live! Happy? Excellent – you will then meet our Service Delivery team for ongoing support with matters such as maintenance.
- This is not a goodbye, though! We need to make sure your system continues to meet your needs as your organisation grows. Meet our Customer Success team, who helps you to get the most out of your software.
Say hi to David!
As the Operations Director at SystemsLink, David oversees all operations to ensure customer needs are not just met – but exceeded. It’s our job to make sure your software is easy to use and high performing; so if it isn’t, get in touch.
