Solving the Query Overload: How our Query Management Portal can save you time

When it comes to saving time at work, one of the easiest changes you can make is implementing SystemsLink’s Query Management Portal – a solution for all of your questions, queries and quandaries.

What is Query Management Portal?

Query Management Portal is a one stop shop for all of your query management needs. A cloud-based system which allows all users to log into the same space, see real time updates, and interact with queries simultaneously.

The portal has interactive dashboards which offer insights on invoice validation, cost recovery and queries. 

Back and forth between suppliers, colleagues and customers can get complicated very quickly. With our Portal, we can help you streamline your query process and produce reports from real-time data.

So, what are the benefits of implementing the Query Management Portal?

Query Management Portal can save you time and money, reducing your query overload and streamlining your workflows.

• You can see of your data in one place, leading to a single source of truth: Gone are the days of sending outdated spreadsheets back and forth with your suppliers. You can have a full audit of our query’s status in a single system, saving you time and money.
• Cost recovery: We can offer you a full picture of your cost recovery activity, meaning you can view your actual savings, estimated future savings and open/closed queries.
• Advanced filtering: Pinpoint trends and visualise queries and savings in correlation with suppliers, query types, and data ranges
• Real talk in real time: Your suppliers and customers can view and interact with the query directly in the portal  
• Ultimate configuration: You are able to set the expected response times and escalation routes for your query, meaning customers always know what to expect and when to expect it.
• Stay in the know: See the progress of your queries across all stakeholders and get notifications when updates are added.
• Not just for queries: QMP can double up as an internal task tracking system, where you can configure tasks to ensure that vital jobs are completed on time.