Services

Because every client needs a little help from time to time.

Services

Reduce costs, achieve compliance, and support Net Zero goals through seamless implementation, development, and long-term customer success services.

Reduce your energy spend and consumption with our intuitive,
easy-to-use software that makes
sure you’re always compliant

Get help to reach your Net Zero
targets by simplifying your carbon reporting and supply chain
emissions data capture

Navigate volatile energy markets
with confidence with real-time
market and industry insights

Implementation Project Management

Adopting a new system can feel overwhelming, but SystemsLink ensures a smooth transition with a five-phase implementation process and personalised support. From data migration to ongoing customer success services, our team helps you optimise and grow with the software long-term.

Development

A dedicated team of developers and testers ensures continuous software improvement through maintenance, support, and new applications. We like to collaborate with clients to shape future updates.

Service Delivery

Our online portal lets users submit tickets for help with reporting, advice, or feature requests, ensuring quick resolutions for most queries. Supported by a skilled Service Delivery team, we also provide quarterly software updates and release notes.

Customer Success

Customer Success Managers ensure clients maximise their software’s potential by offering ongoing support, advice, and quarterly meetings. They act as a long-term resource for guidance, updates, and resolving concerns post-implementation.

Energy Consultancy Services

SystemsLink’s software provides data to drive initiatives like cost control, optimisation, and carbon reduction, with APIs enabling seamless integration with other systems. Additional value services come from trusted partners offering expertise in carbon reporting, renewable energy analysis, billing scrutiny, procurement and Net Zero solutions.

Why customers love SystemsLink

“The training session was clear and easy to follow as I also navigated Energy Manager simultaneously. Very helpful and looking forward to the subsequent training sessions.”

Lilly Waddington, Energy Project Officer

Isle of Man Government

“The Energy Manager training was delivered in a friendly and well-paced way with plenty of space for questions.”

Phil Johnson, Utility Officer

Hull University Teaching Hospitals NHS Trust

“I was very impressed with the level of knowledge SystemsLink had. I initially thought that two hours would be too long for just a section of Energy Manager but it really wasn’t, and felt that we covered a lot without it feeling arduous at all. It really does fill me with ease that the trainer was so on the ball, and had answers to all of our questions.”

Richard Hogg, Contract Support Assistant

Northumbria University