‘Box of truth’ forms a foundation for energy management support delivery.
A joint venture between Staffordshire County Council and Capita, Entrust Support Services effectively forms the Council’s energy management team.
The challenge
Besides day-to-day activities, such as managing and collecting billing and metering data, Entrust receives bespoke requests from organisations they support across Staffordshire – for example academies and the emergency services.
For example, a school may need assistance with their budgeting against contract and energy market data. A strong software solution equips a school with a strong utilities data record to power their long-term planning.
Solution
Referred to as ‘the box of truth’, Energy Manager has served as the team’s energy bureau solution for well over a decade, supporting Entrust as they in turn offer their energy expertise to other organisations.
For any Energy Manager user, their initial view into the software is their dashboard. The dashboard, which can be tailored to exact requirements, empowers a client to explore their energy data and gain valuable insights for strategic, evidence-based decision-making.
When support expands across multiple organisations with unique requirements and estates, accurate and accessible data is key.
The Entrust team wants to promote bespoke dashboards as the go-to point for different professionals to view energy data from their own expert angle.
For example, this could include bespoke dashboards for different users within a single school; a site manager dashboard uses profile data to stay on top of site events, while a finance officer can compare costs to a previous year.
The results
The Entrust team has also ventured into the world of Smart Spaces – a powerful tool that uses up-to-date interval data to stop energy from going to waste.
Designed for energy managers with large portfolios, Smart Spaces sends an email to a designated site contact when wastage is detected. The Entrust team has implemented Smart Spaces to help schools understand their gas usage, especially around times when the buildings are not being used.
For example, Smart Spaces picked up an issue with a newly installed device at a school. The device had been programmed for weekdays but otherwise remained on manual – causing heating to run over the weekend.
Historically, this would likely have been picked up only when the bill arrived – and the billing cycle could have meant the weekend heating could have run undetected for further 5-6 weeks.
If you would like to speak to one of our experts regarding Energy Manager, get in touch.
“We quickly established that SystemsLink has to become the box we load everything into, and we must then use it to benefit clients”
David Bate, Energy Consultant and Energy team leader, Entrust Support Services
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